"Dr Vogel has been using Trojan's Credit Services for over 20 years in his dental offices. That says it all. Their letter service is very professional looking and brings results."
Regine Hawkins, Office Manager
"We have been utilizing Trojan Professional Services for many years and have only received excellent service. The staff is polite and respond quickly to phone calls or questions. Our accounts have been taken care of promptly and in a very professional manner. We would be glad to recommend this service to other businesses."
Keri McKinney, Office Manager
"We have been customers of Trojan Credit Services for almost two years. Our business manager discovered the company at our annual dental convention in Boston. Their service is outstanding. We contact them via phone, fax and through the Internet. Each time we call, we talk with an informed, courteous representative. They relay accurate information and help us out with any problems we may have. There is always a follow up written confirmation for each transaction we request. I highly recommend this company. They certainly meet the needs of this office. We are truly satisfied."
Nancy Roberts, Collections Manager
"My office has been using the Trojan Collection Service for about eight years. It is much more cost effective, and works far better than collection agencies. This is especially true for small bad debts."
Dr. Jeff Clark
"We just wanted to drop a note to let you know how beneficial your company is for our practice. We provide hundreds of patients every month with dental services and supplies. We allow our patients to pay in many forms of payments and in increments, which is sometimes to our detriment. When a patient fails to meet their payment requirements, we send those patients to Trojan. More that 70% of the patients filed with Trojan pay us immediately upon the first notice. The majority of the remaining patients end up having to pay us at a later date when they are trying to purchase something and it needs to be cleared from their credit report. We see benefits not only immediately, but also in the long run we recuperate about 85-90% of our once "uncollectible debt". This is a good ratio of collections per patients seen. We will continue to use Trojan for as long as we are in business, and refer our friends and associates as well."
Michele Bonavia, Accounting Manager
"Trojan Professional Services are prompt, effortless, informative and extremely supportive. They assist our office every step of the way."
Kelly Cerrillo, Practice Administrator
"Our dental office has utilized the Trojan Collection Service for many years and find their method of collection as well as the friendly and prompt customer service to be excellent. Trojan has been a valuable partner in our delinquent accounts receivable department."
Nancy Crossin, Practice Administrator
"Trojan collection team has guided and taught us so much about the legal process of collection, we are truly grateful. You have enhanced our ability to collect our accounts receivable."
Brenda Tierney, Office Manager
"For the past few years, our office has been extremely happy with the results we get from using Trojan's Collection Services. Although we do not enjoy sending our patients to collections, we occasionally need to when the statements we send are being ignored, leaving accounts unpaid. When this does occur, we believe
that Trojan is reliable for going above and beyond, giving our office the consistent results we expect."
Janet Pratt, Office Manager
"I wanted to take a minute to let you know how wonderful I think your services are. They are so easy to use and the patients respond really well to your communications with them. The rates you have are very reasonable and I would definitely recommend your services to anyone. Thank you for offering this program in addition to the great insurance program that we also use."
Trisha Morgan, Office Manager
"We love the service. It works!"
Nanette, Insurance Coordinator
"We have collected several severely overdue accounts by using Trojan's simple debt collection service. I don't ever foresee my office not using Trojan Professional Services."
Dr. Leslie Bonner
"I have been very pleased with Trojan Professional Services, they are quick to respond, courteous on the phone and simplify all transactions. Trojan's level of service has provided us with assertive collection efforts that have been effective and affordable."
Pattie, Financial Coordinator
"Love it! I'm finding that after Trojan send the letters, patients are calling and paying their balances much quicker."
Eydie Doyal, Front Office Director
"Trojan Collection Services has always been a fast, easy way for us to collect on overdue accounts. I would highly recommend their services."
Kathy Price, Office Manager
"My office has used Trojan Professional Services for nearly 16 years. Based on my experience and services rendered, I have noticed that my past due accounts were received in a timely manner. Trojan has established a very simple system to use. Their staff has been trained to be absolutely friendly and very professional. This office is very happy with Trojan and strongly recommend their services to other offices."
Dr. Sadegh Namazikhah
"Trojan Professional Services has continued to provide our office with exceptional service. Their team without fail has done the job both professionally and courteously. We mostly use Trojan for their collections;
let's just say they make my job a lot easier."
Debbie Vuoso, Office Administrator
"I have been working with Trojan for over 5 years and I have been more than pleased with their services. Upon receipt of a letter from Trojan, most accounts are almost immediately paid. They have been a tremendous help with my AR issues!"
Linda Popowitz, Office Manager
"I am so pleased with results received thus far from Trojan Professional Services, Inc. Their fast friendly way of conducting business is perfect for our practice. The turnaround time from requested submissions to delinquent account resolution is outstanding. I look forward to a great working relationship with this company. Unconditionally recommending them to all that require this service."
Debbie S, Financial Coordinator
"Trojan Professional Services has the most user friendly software that I have ever used. Plus their customer service is very friendly and professional."
Tommy Cajanding, Office Manager
"The Collection Services offered by Trojan has proven to pay for itself, as their handling of our patients overdue debt certainly motivates the bill payer, knowing that their credit will be affected. Well worth the annual fee (nominal) for this service."
Beth Herrick, Office Manager
"Our accounts receivable amounts have substantially dropped since we are using Trojan. What I like the best is that they have different options to manage delinquent accounts, that gives you the opportunity to choose how you want to deal with your patients, since they all are different. I personally love the diplomatic letter."
Lorena Mejia, Office Manager
